Dhaka Head Office
Address: 12/3, Shantinagar, Dhaka 1217
Phone: +880 1700 111 220 Hours: 10:00 AM to 7:00 PM
39BD Support and Contact Address
In Dhaka and across Bangladesh, you will quickly find 39BD Support phone numbers, offices, and help center information all in one place.
Download 39BD App View Help Center
Having trouble finding 39BD Contact?
Many people initially can't match the phone number and office address; this page makes that clear so you don't delay.
The 39BD Support team works Dhaka-based hours and directly listens to common questions, login issues, and app startup problems.
If you have trouble with 39BD Login, first Login Guide Password reset: the fastest way to get started.
Office address and hours
We keep separate contact information for four cities; all offices' hours are the same, but on holidays it's better to call first.
Chittagong Service Point
Address: 18, near JEC Circle, Chittagong 4000
Phone: +880 1700 111 221 Hours: 10:00 AM to 7:00 PM
Sylhet Help Desk
Address: 7, Zindabazar Lane, Sylhet 3100
Phone: +880 1700 111 222 Hours: 10:00 AM to 7:00 PM
Khulna Contact Branch
Address: 44, Khan Jahan Ali Road, Khulna 9100
Phone: +880 1700 111 223 Hours: 10:00 AM to 7:00 PM
How does the 39BD Help Center work?
For small issues you don't need to visit the office; the help center provides answers in 3 minutes.
The most common questions are about login, app install, and notification settings, so the help pages are arranged around those three topics.
New users welcome Beginner's Guide Read before starting to use the 39BD App. Download Page View
Questions about bKash, Nagad, and Rocket
In Bangladesh, many people seeking account-related help also ask payment questions; Dhaka users typically mention bKash, Nagad, and Rocket first.
Here we only keep contact information; if financial assistance is needed. Payment Guide See, the steps are written separately there.
For quick answers
If you message before 11 AM, most questions are answered the same day.
If you want to talk by phone
Tell the office number, user ID, and issue type to save time.
If you prefer to write in a
Send a photo, screenshot, and a short description together; the team will understand the issue in 2 minutes.
Address for sending letters or
Some users send documents or written complaints; in that case use the main office address.
Mailing address: 39BD, 12/3 Shantinagar, Dhaka 1217, Bangladesh; include user ID and phone number in the package.
If you want to get in touch with 39BD Support for any questions, this page should be viewed first, then as necessary. help center And 39BD Login Back to page
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